Client Resources
New Clients Welcome!
At Otterkill Animal Hospital, we are always happy to meet and welcome new clients and patients into our pet care family.
We understand how important it is to find the right vet for you and your pet and will do our best to make you feel comfortable with your decision. And, as a new client, we want to make sure that your first visit—and every visit–exceeds your expectations and is a truly positive experience.
Thank you for considering Otterkill and look forward to seeing you soon.
Preparing for Your Visit
In order to make your appointment process quicker and easier for you and your pet, please fill out our new client forms online before your visit!
To help us learn as much as possible about your pet and his or her medical history, please have your previous veterinarian forward any medical records ahead of your appointment. Or, if you prefer, just notify us and we can obtain the records for you in advance of your visit.
Payment Information
Our primary mission is to deliver the best and most comprehensive veterinary care available for your Animal Companion. An important part of the mission is making the cost of optimal care as easy and manageable for our clients as possible by offering several payment options. Otterkill Animal Hospital requires PAYMENT IN FULL at the end of your animal’s examination and/or at the time of discharge.
You can choose from:
- Cash, Check, Visa®, MasterCard®, American Express®, Discover Card®
- Convenient Monthly Payment Plans¹ from CareCredit®
- Allow you to begin treatment today and pay over time
- Available for any treatment amount
- Can be used repeatedly – for your entire family – without having to reapply¹
- Debit Card
What To Expect
Before your visit, get to know our hospital by taking a virtual tour and reading our staff’s bios.